To succeed in this role, you must be able to carry a natural conversation with guests without sounding scripted of intrusive. Additionally, the host/hostess care for our guests but preforming light housekeeping duties such as, but not limited to, bussing tables, cleaning menus, and doors. As a member of our team, the host/hostess may also answer the phones and assist in taking ToGo orders to vehicles. Availability must include nights and weekends.

Responsibilities Include:

• Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce server's name
• Use our computer system to manage the flow of the guests, our wait times and rotation of servers
• Answer incoming calls to the restaurant and provide appropriate service
• Tend to guests needs and special requests
• Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
• Help dining room staff by setting and clearing tables or other requests
• Receive payments by validating credit charges and accepting payment for ToGo orders
• Contribute to team effort by accomplishing related results as needed
• Complete opening and closing duties

Host/Hostess Requirements:

• Must be able to clearly communicate guests needs to servers, managers, etc.
• Must be able to articulate clear greetings and farewells to guests
• Must be able to answer telephone in a loud environment and respond to guest requests
• Must be able to walk and standing during entire shift
• Must be able to reach, bend, stoop, and wipe
• A desire to help out where needed and work as part of a team
• Passion for providing extraordinary service
• Ability to thrive in a fast-paced environment
• An appetite for learning (and great food)
• Previous experience is preferred but not required
• Must be upbeat, outgoing, and positive
• Must be able to assist guests and possess great guest relations skills
• Ability to work effectively within a team

To succeed in this role, you will need to have a positive attitude and ability work well under pressure with bartenders, cooks, management, and other staff. Previous work experience involving customer service in a fast-paced environment is desired, but not required.

Responsibilities Include:

• Be a Brand Ambassador
• Prepare restaurant tables with special attention to sanitation and order
• Take food and drink orders from customers accurately and with a positive attitude
• Enter orders in POS system
• Engage with customers in a friendly manner
• Knowledge of the menu, cocktail/wine list and beer taps with the ability to make suggestions
• Ensure tables are enjoying their meals and take action to correct any problems
• Collect payments from tables
• Show appreciation to our guests every transaction
• Prepare checks that itemize and total meal costs and sales taxes
• Help food preparation staff when necessary
• Complete opening and closing duties
• Follow running side work and end of shift side work

Server Requirements:

• Experience providing excellent customer service in a fast-paced environment desired
• A positive attitude and ability to work well under pressure with other staff
• Able to perform high-quality work while unsupervised
• Attention to cleanliness and safety
• Patience and customer-oriented approach
• Excellent people skills with a friendly attitude
• Responsible and trustworthy
• Able to handle money accurately and operate our POS system
• Ability to work in a fast-paced work environment and deliver orders in a timely manner

To be successful, you should be a committed, communicative team player with excellent time management skills. You should prioritize tasks in a busy setting and adhere to all food safety regulations and procedures.

Responsibilities Include:

·      Ensuring the availability of dishes, pots, pans, flatware, glassware, and any other item that needs to be washed and sanitized

·      Cleaning and prepping the dish area by cleaning and sanitizing for the next shift

·      Assisting in cleaning machines and appliances used in the kitchen

·      Sweeping and mopping floors, including in the event that items are broken or spilled

·      Taking out the trash and rinsing garbage cans

·      Supporting other restaurant staff members by assisting with other tasks, as needed

·      Reporting kitchen accidents or violations of food safety codes and procedures

Dishwasher Requirements:

·      Minimal work experience

·      Strong problem solving and communication skills

·      Exceptional time management skills

·      Ability to stand or walk for 8-hour shifts and lift at least 20 pounds

·      Willingness to comply with all food safety procedures

Compensation:

• $15-16 per hour